Gearooz Reviews

4.76 Rating 184 Reviews
94% of reviewers recommend Gearooz

About Gearooz: Retailer of DJ Gear, DJ Kits, DJ Equipment, Disco Lighting, Club Lasers, PA, Speakers, DJ Controllers, Smoke Machines, Music Instruments, Drum Kits, Guitars and Audio Interfaces.

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Phone:
01273 921 321

Email:
hello@gearooz.com

Location:
Hangar 4A, 2-4 Cecil Pashley Way, Shoreham Airport

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5
Alan T
"Very quick delivery and as usual perfect quality , I would not shop anywhere else"
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5
Mobile D
"I found Gearooz by chance when i was looking online to purchase a state of the art laser system for my mobile disco. I've found their staff to be extremely helpful on the phone, when trying to decide which equipment or lights to purchase. I couldn't recommend them enough, and will definitely be returning to purchase more DJ gear from them in the near future. Keep up the good work guys."
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"This review is honest and based on my personal experience in using Gearooz. Very Fast to take your money, thereafter very bad customer service, expect used / damaged goods (other reviews also back this up) Do not trust what this company says, I was both misinformed and lied to, any problems they will try to pass the buck (It’s not their fault) should you request a refund, they will hold onto your money for as long as they can.. My opinion DO NOT USE GEAROOZ PS I even sent this review to Gearooz pre posting it in hope they to put to rights my dissatisfaction, did they contact me ... NO"
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Buyer received an item damaged by a courier but still in full working order. We collected the unit and attempted to send a replacement which was refused by the buyer. We then fully refunded the buyer. Unfortunately the buyer now continues to post this review in every possible place to damage our company.
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"I spoke with Matt via e mail, and over a period of days - he was supremely helpful and patient throughout the process, and remembered previous requests that I had made. When I had made my decision on the controller that ticked all the boxes - we negotiated a price that Matt agreed - what a star ! (Gearooz are a breath of fresh air -and as a DJ of 30+years standing - I find it extremely rare that I can get a great deal on my equipment requirements.)He needed to order from Holland I believe-and quoted me a week for delivery-which was fine by me, though amazingly it was delivered today -4 days later!Amazing service. Give Matt a wage increase - he deserves it. I will be using Gearooz as my first port of call for all my business needs-and will pass on my thoughts to all my colleagues...."
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"Good quality product, good value for money & delivery spot on! Great stuff πŸ˜ŽπŸ‘"
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"Exactly as described, arrived quickly , and cheapest price I could find anywhere, could not ask for more"
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"First time buyer from Gearooz. I purchase a set of headphone as were £10 cheaper than its closest revival. Ordered Monday afternoon and received Wednesday morning. Free delivery and was kept updated by text as to a delivery time. Great service and would use again."
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"Very quick delivery and as usual perfect quality , I would not shop anywhere else"
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Thanks Alan!
"The QTX 18" sub speaker arrived safely and works fine. A great price."
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Thanks for the review Paul. Those subs are great value for money... good buy!
"Purchased a Equinox Shard 60w led lighting effect to replace a similar lower powered ADJ effect. Wow ! The price was the reason I was motivated to buy now. The service was excellent , the delivery today was prompt- Gearooz you are the bees knees. (or even the dogs bo**ocks !) This is my second purchase in a month from you - as a professional dj you have my attention !"
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"Fantastic customer service. Excellent advice on what the best option was for me to purchase."
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"great speakers,great price,delivered nxt day thankyou v much :)"
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"Great service. Not all my items were in stock so Gearooz arranged next day delivery for the items that were and the additional ones came within a few days. I was kept updated al the way on delivery times etc."
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"Some of the best Black Friday deals around and very fast delivery... thanks!!"
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"Bought a speaker on the black Friday deal it came with a smashed plug and dented speaker cab/grill rang them and was told it would be swapped and to wait for an email. Email never came so I rang them and was told they would refund me but not replace as it's no longer available on the black Friday deal ..... Super Poor Service from Gearooz"
2 Helpful Report
Hi Chris, Thanks for your time on the phone. I believe we have fully resolved this now for you. Kind Regards, Olly
"Bad delivery management order two items and both havent arrived when said."
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Hello, Please provide us with your name or order number and we can investigate this for you. Thanks
"Great service, speedy delivery and good prices"
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Thanks Russell!
"Excellent product from Gearooz at very reasonable price, the QWM 1932 is very well designed microphone PA system which can be easily hooked up to the main amp and fairly long range wireless transmitter power without fading due to UHF (ultra high frequency) system utilised in manufacture of this product, the quality of workmanship is out standing and beautifully made which in my expert opinion looks very expensive, however it is affordable to buy with their discounted offer which i could not refuse, if any body thinking of buying this product then go for it you will not regret it."
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"The online chat is great. Was surprised that I still managed to talk to someone at 7pm at night. Great service."
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"Great price and fantastic delivery time. With me the very next day as promise in A1 condition. Headphones great and as described. Thanks"
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"Gearooz is one the best companies to buy your DJ equipment they always look after you"
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"Fast and efficient, would recommend to anyone."
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Gearooz is rated 4.76 based on 184 reviews
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